Terms and Conditions
Terms of Use
Welcome to Durgapurcarsrental Cab Please note that if you choose to use this website you shall be bound to the terms and conditions that are mentioned here. You shall agree to comply with and be bound to the conditions of use as well as the privacy policy of the durgapurcarsrental.com website. If you disagree with any of the terms and conditions that have been mentioned we advise you to stop using this website or the services provided by this site.
'Us', 'We', Or 'durgapurcarsrental Cab' refers to 'Website' refers to www.durgapurcarsrental.com
'You' refers to the user of this website.
The material on the web pages of this website is for your general information and is subject to change.
We use cookies to monitor the usage patterns of our users. If you, the user agrees to allow the cookies to be used, your IP Address and Location will be stored by us to be used by third parties.
We do not provide any warranty or guarantee as to the accuracy, performance, completeness or suitability of the information that has been offered on this website or its third party affiliates. You acknowledge that any or all information that has been given may contain inaccuracies. You will also absolve this website, its employees, its third party affiliates and their employees of any legal liability that the usage of this site may cause you; financially or otherwise.
Your use of the information given on this website is as per your own risk and we will not be liable for it. It will be your responsibility to ensure that the information that is available through this website is relevant to your usage and requirements.
The material on this website is licensed and owned by us. Any unauthorised reproduction of the design, layout, look, appearance or graphics is prohibited under copyright law.
Any trademarks that are displayed on the website which are not the property of this site are duly acknowledged on this website.
Any unauthorized use of this website will be liable to a fine of claim for damage and will be considered a criminal offence.
There are links provided of third party websites. Those are beyond the scope of the terms and conditions or privacy policy of this website. We do not assume responsibility for the content on those sites. The links have been provided only for the convenience of our users.
Any and all disputes that may arise out of your use of this website shall be governed by the laws of India.
Specific offers that are mentioned on our website may have additional terms and conditions that the user will have to comply with before using.
Please verify the opening & closing Time / KMS readings journey.
Your Booking will not be confirmed from the company side until and unless you do the advance payment prior to the 6 hr of the journey schedule.
Upon receving your request of the cab, the company may accept or reject your booking depending on the availability.
The Company shall be entitled at any time without giving any reason or prior notice to terminate or cancel your booking.
CNG cabs are available on CNG routes only. If cab runs on Non CNG routes, extra charges would be applicable as per similar diesel cab category like for compact 8/- km, Sedan 8.5/- Km, SUV 13/- Km.
If your booking is cancelled after you have been matched with your driver and taxi, it shall be treated as NO SHOW by customer. NO REFUND shall be applicable in such cases and entire booking /advance amount shall be treated as cancellation charges.
For booking cancellation, you need to cancel the booking from your end through your registered mobile no through durgapurcarsrental customer account id. If face any issue Please call on customer support no +91-70019 04011 or mail at support@durgapurcarsrental.com before journey schedule.
ZERO cancellation charges before 24 hr of Journey schedule. However 5% processing fee would be deducted & remaining amount would be refund.
Toll tax, State tax to be paid by customer of both ways (As per actual).
Driver May be delay due to traffic problem,unwanted thing
At the pick up time: You must check identification of the driver and confirm the license plate of your car at the start of the trip. Do not ride the if the vehicle is not commercially licensed.
Do not ride, If the vehicle and driver information do not match. we shall not be responsible or liable in any manner If you choose to ride in a vehicle that is not commercially licensed or ride with a driver other than the one that we have assigned to you.
Durgapurcarsrental Cab will not be responsible for any kind of trouble /mishappening done during the journey after driver and cab verification is done by the customer at the start of the journey.
We only generate leads & responsible till the driver & customer match for the journey to be started. durgapurcarsrental shall not be responsible for anything done after customer matches with the driver.
Driver may ask for your identification.
One Day Means a One Calender day (From MidNight 12 to MidNight 12).
Distance will Only Be Calculated from GARAGE to GARAGE.
If Night Travels after 10 P.M to 6 A.M then Driver Night 250/- extra chargeable as Driver night , for Tempotraveller 300/-
- Luggage to be carried; not more than (2 small or 1 big bag in compact, 4 small or 2 big bags in Sedan & 6 small bags or 3 big bags in SUV).
If KM Exceeds then extra KMs will be charged as per norms.
Toll Tax, State Tax(Border Tax), Parking are paid by customer (as per actual) . These are not included in booking amount.
The driver will not allow any additional passengers or luggage beyond what is allowed in the category of vehicle stated in the reservation. Parking charges, Airport Entry fees or any other form of Entry fees are NOT INCLUDED in the booking ticket. The customer is responsible for all such additional charges incurred during the trip.
When you book our Value or Economy services, we can only promise to provide a vehicle in a certain category but we cannot guarantee a specific model of vehicle. WE CANNOT GUARANTEE THE AVAILABILITY OF A SPECIFIC MODEL OR CONFIGURATION OF VEHICLE UNLESS YOU HAVE MADE RESERVATIONS AND PAID FOR A SERVICE TYPE THAT GUARANTEES A SPECIFIC VEHICLE MODEL.
After assign the driver and cab no amount will be refund (if duration is less than 4 hr ).
A.C will be closed in Hill Area.
CNG cabs are not allowed in hill areas or on non-CNG routes.
Driver will take time to fuel CNG vehicle & and that time duration would be included in journey hours.
Driver will take care of his fooding & lodging.
Base Fare includes Fuel charges, Taxi Rent charge, service charge and booking charge.
Company can cancel your booking if unable to find cab for you at your scheduled time.
Durgapurcarsrental Cab does not take responsibility of any material or immaterial loss due to usage of durgapurcarsrental cabs & these losses shall not be subject to any compensation.
Waiting charges @250hr. After 30 mins (Billed on hourly basis).
Only one break of 30 mins will be allowed during the journey.
If any extra pick up/drop will be chargable @250
It is humble request to customer please do not create the pressure for high speed.
Balance amount needs to be paid to driver at the beginning of the journey.
Provide one time password(OTP) to the driver so he may start the trip.
For any further clarifications, write to us or call us +917001904011